AngelDrive Terms and Conditions of Use

Version 2026-08-23

These Terms and Conditions of Use (the “Terms”) are a contract between you and Angel Labs, Inc. (“AngelDrive,” “we,” “us,” or “our”). They govern your use of the AngelDrive mobile application (the “App”), angeldrive.com and its subdomains (the “Site”), and related features and services (collectively, the “Services”).

By creating an account, affirmatively accepting these Terms in the App, or using the Services after accepting them, you agree to these Terms. If you do not agree, do not create an account or use the Services.

ANGELDRIVE IS NOT A SUBSTITUTE FOR 911 OR FOR ANY OTHER MEANS OF NOTIFYING EMERGENCY SERVICES. ANGELDRIVE DOES NOT NOTIFY 911 OR ANY OTHER EMERGENCY SERVICE IF AND WHEN IT DETECTS A CRASH, AND NO EMERGENCY RESPONDER IS DISPATCHED. IN A CRASH OR ANY OTHER EMERGENCY, CALL 911 IMMEDIATELY.

IF YOU ARE UNDER 18 YEARS OLD, STOP. YOUR PARENT OR LEGAL GUARDIAN MUST READ AND ACCEPT THESE TERMS ON YOUR BEHALF BEFORE YOU USE THE SERVICES.

Our Privacy Policy describes how we collect, use, disclose, retain, and protect personal information. The Privacy Policy is incorporated into these Terms.

What AngelDrive is and is not

AngelDrive is a mobile service that can share a device’s location with people the user chooses, record and analyze driving activity, attempt to detect a vehicle crash, notify the user's sponsoring law firm if the account has one, and help the user document a crash.

AngelDrive is not:

• an emergency service, emergency-monitoring center, medical device, or life-safety system;
• a substitute for 911, roadside assistance, insurance, medical care, or your own judgment;
• a law firm or provider of legal advice; or
• a guarantee that a person, device, trip, location, driving event, or crash will be detected, reported, or accurately described.

Part A: General Terms

1. Definitions

“Crash Data” means a detected crash record, crash telemetry, crash location, photographs, video and audio recordings, and notes captured through the guided documentation flow, chain-of-custody information, and related audit records.

“Crash Event” means an event that the App’s algorithms identify as a possible vehicle collision based on device and sensor data. A Crash Event may be a false positive and is not a verified collision.

“Driving Data” means detected trips, routes, speed, driving events, phone-handling events, transport mode, Crash Events, and scores derived from that information.

"Direct User" means an individual who creates an account without a firm activation code and who does not belong to any Halo whose Halo Organizer has a Sponsoring Firm. A Direct User’s account has no Sponsoring Firm.

“Sponsoring Firm” means the law firm associated with your activation code or account that sponsors your access to AngelDrive. The Sponsoring Firm is not necessarily your lawyer, and its sponsorship does not mean that it represents you. A Direct User has no Sponsoring Firm.

“Halo” means a group of Members who may share location or trip information with one another.

“Location Data” means a device’s geographic position, accuracy, timestamp, speed, heading, and derived place labels.

“Member” means a person who belongs to a Halo.

“Halo Organizer” means the adult Member who owns and manages a Halo and who has verified during onboarding, in the manner we require, that the Member is at least 18 years old.

“User Content” means information or material you submit through the Services, including crash photographs, video and audio recordings, notes, messages to the Sponsoring Firm, profile information, and Halo names.

“you” means the individual using the Services. For a user aged 13 through 17, “you” also includes the parent or legal guardian accepting these Terms on the minor’s behalf where the context requires.

2. Eligibility and accounts

2.1 Age

You must be at least 13 years old to use the Services. AngelDrive does not permit accounts for children under 13.

2.2 Users aged 13 through 17

A person aged 13 through 17 may use the Services only after redeeming a Family Halo invitation created by an adult Halo Organizer, and only with the consent of the minor’s parent or legal guardian. The Halo Organizer who creates the invitation must verify, in the manner we require during onboarding, that the Halo Organizer is at least 18 years old, but does not need to be the minor’s parent or legal guardian. Before the minor’s account activates, the minor’s parent or legal guardian must, in the manner we prescribe, read and accept these Terms and the Privacy Policy on the minor’s behalf and must attest that he or she is the minor’s parent or legal guardian, that the month and year of birth provided for the minor are accurate and that the minor is aged 13 through 17, and that he or she has authority to authorize the minor’s use. By giving that consent, the parent or legal guardian agrees to supervise and exercise oversight of the minor’s use of the Services, to be responsible for the minor’s compliance with these Terms, and to accept the disclaimers, waivers, and limitations of liability in these Terms on his or her own behalf and on the minor’s behalf. The minor’s account remains restricted and AngelDrive does not begin location, motion, driving, crash-detection, Halo-sharing, or licensed-technology processing until the Family Halo invitation is redeemed and the parent or legal guardian completes the authorization described above.

The Services collect a minor user’s precise location and can disclose it to other Halo Members. The App will identify when location or trip sharing is active. A parent or guardian must not use AngelDrive for secret, coercive, or unlawful monitoring.

2.3 Age information

At the beginning of onboarding, you must provide accurate month and year of birth so we can determine your age band and the protections that apply. We may suspend or close an account if we reasonably believe its age information is false, a user is under 13, or a minor is using the Services without the required parent or guardian approval.

2.4 Ways to join

You may join AngelDrive with an activation code associated with a Sponsoring Firm, through an invitation to a Halo, or directly, by creating an account without a code or invitation. A person who joins directly and does not belong to any Halo whose Halo Organizer has a Sponsoring Firm is a Direct User. No law firm sponsors a Direct User’s account, no law firm receives any information about a Direct User, and no law firm will contact a Direct User because of anything the App detects, including a Crash Event.

If you join through a Halo invitation and the Halo Organizer has a Sponsoring Firm, your account is associated with that firm. That firm becomes your Sponsoring Firm for AngelDrive, including for the contact-information, account-status, crash-alert, evidence, and message disclosures described in these Terms and the Privacy Policy. The Sponsoring Firm may not represent you, and joining the Halo does not create an attorney-client relationship.

If a Direct User later joins a Halo whose Halo Organizer has a Sponsoring Firm, the Direct User must first affirmatively acknowledge that firm and consent to the disclosures and firm contact described in Sections 3.3, 3.4, and 12.2. On that acknowledgment and consent, the account is no longer a Direct User account, and the Halo Organizer’s Sponsoring Firm becomes its Sponsoring Firm.

For a user aged 13 through 17, only a Family Halo invitation created for that minor’s verified phone number, together with the guardian authorization described in Section 2.2, may activate the account. A standard Halo invitation cannot activate a minor account, and neither can a Family Halo invitation alone.

2.5 Account security

You must provide accurate information and keep it current. You are responsible for activity under your account, except to the extent caused by our failure to maintain reasonable security.

You sign in with a one-time code sent to your verified mobile number or email address. A person with access to your device, number, or email may be able to enter your account and see information about your Halo Members. Keep your device and communications accounts secure and tell us promptly at support@angeldrive.com if you lose control of them.

2.6 No account sharing; no shared devices

Do not share an account. A parent or guardian may authorize a minor account only under Section 2.2. Do not use AngelDrive on a shared device because motion and driving activity may be attributed to the person who is signed in.

3. The Sponsoring Firm and legal services

This Section 3 applies to accounts that have a Sponsoring Firm. It does not apply to a Direct User unless and until the Direct User acquires a Sponsoring Firm under Sections 2.4 and 12.2.

3.1 AngelDrive is not a law firm

AngelDrive does not provide legal advice or representation. Using the Services does not create an attorney-client relationship between you and Angel Labs, Inc.

3.2 The Sponsoring Firm is independent from AngelDrive

The Sponsoring Firm is an independent third party. Sponsorship alone does not create an attorney-client relationship. If the Sponsoring Firm represents you, that relationship is governed by a separate agreement between you and the Sponsoring Firm and by applicable professional-responsibility rules. We do not control the Sponsoring Firm and are not responsible for its legal advice, representation, acts, or omissions.

Users whom a Sponsoring Firm enrolls directly are existing clients of that firm, as described in Section 3.3; users who join through a Halo invitation, including invited family members, may not be clients of that firm. AngelDrive does not decide whether a Sponsoring Firm will represent you, and the Sponsoring Firm’s participation in AngelDrive is not our recommendation or endorsement of that firm. AngelDrive does not endorse, recommend, or vouch for any lawyer or law firm and has no role or interest in whom you choose as your lawyer. You remain free to choose any lawyer you wish and are not required to retain, contact, or continue with the Sponsoring Firm.

3.3 Enrollment, acknowledgment, and consent

Sponsored access is available only by a firm activation code or a Halo invitation. AngelDrive does not offer or advertise any law firm’s services to the general public, and no law firm is associated with a Direct User account. The Sponsoring Firm associated with your account depends on how you join AngelDrive. If you use a firm activation code, it is the firm associated with that code. If you join through a Halo invitation, it is the Halo Organizer’s Sponsoring Firm.

If a Sponsoring Firm sends you an activation code or invitation directly, the firm affirms to us that you are an existing client of the firm, and by redeeming that code or invitation and accepting these Terms you affirm that a pre-existing attorney-client relationship exists between you and that firm. If you instead join through a Halo invitation, you may not be a client of the Halo Organizer’s Sponsoring Firm, and by accepting these Terms after the App identifies that firm you acknowledge that the identified firm is the Sponsoring Firm associated with your account.

By accepting these Terms after the App identifies that firm, you direct us to make the disclosures described in Sections 3.4 and 14 and the Privacy Policy, consent to those disclosures, and consent to that Sponsoring Firm contacting you about AngelDrive and the events described in these Terms. This acknowledgment, direction, and consent do not by themselves create or expand an attorney-client relationship, and do not obligate you to retain, contact, or respond to the Sponsoring Firm.

3.4 What the Sponsoring Firm can receive

The Sponsoring Firm can receive your contact information, enrollment and last-active status, crash alerts, messages you send to it, and, if it obtains a crash evidence package, the Crash Data described in Section 14. These disclosures also apply if you joined through a Halo invitation and are not otherwise a client of that firm. The Sponsoring Firm does not receive your live or historical location unrelated to a Crash Event, trip history, driving scores, or the identity of the Halo through which you joined.

3.5 Commercial relationship

The Sponsoring Firm sponsors your access. Under a separate agreement, the Sponsoring Firm may pay Angel Labs fees based on active sponsored accounts and may pay a separate technology-service fee to obtain a crash evidence package. Those charges are not your responsibility. Angel Labs does not receive any portion of your legal fee or recovery. The Sponsoring Firm’s decision to represent you and its professional judgment must remain independent.

3.6 Messages to the Sponsoring Firm

Messages you submit to the Sponsoring Firm through the App are delivered to the Sponsoring Firm’s designated personnel and stored as described in the Privacy Policy. We process them to deliver and support the messaging feature, secure the Services, comply with law, and preserve records where required. We do not provide legal advice and cannot guarantee that any particular message is privileged. Send time-sensitive or highly confidential communications directly to the Sponsoring Firm using a method it approves.

4. Electronic communications and messaging

4.1 Electronic records and signatures

You consent to conduct transactions electronically and to use electronic records and signatures. You may withdraw that consent by contacting support@angeldrive.com, but because the Services are provided electronically, withdrawal may require account closure.

4.2 Notices

We may send account and legal notices in the App, by push notification, by email to your verified address, or by text message to your mobile number. You must keep your contact information current.

4.3 Text messages

We send transactional texts for one-time sign-in codes and enabled service alerts. Message frequency varies; message and data rates may apply. Reply STOP to opt out and HELP for help. Opting out of sign-in-code texts may prevent you from signing in. We will not send marketing texts without the consent required by law, and marketing consent is not a condition of receiving the Services.

4.4 Push notifications and native communications

Turning off push notifications may prevent you from receiving crash and protection alerts. When you use a feature that opens your device’s phone or messaging app, those communications are handled by your device and carrier, not by AngelDrive.

5. Acceptable use

You may use the Services only for personal, consensual safety and location sharing. You must not:

1. add a person to a Halo, enable another person’s trip sharing, or install or use the App on another person’s device without that person’s knowing and voluntary agreement;
2. stalk, harass, intimidate, coerce, secretly monitor, or control a person, or violate a restraining or protective order;
3. monitor employees, contractors, or a commercial fleet;
4. use Driving Data to make insurance, credit, employment, housing, or other eligibility decisions about another person;
5. share or publish another Member’s location, phone number, invite code, or private information outside the purposes for which the Member disclosed it;
6. reverse engineer, decompile, scrape, probe, or circumvent security or access controls, except to the extent applicable law expressly permits;
7. interfere with or overload the Services or access them through unauthorized automated means;
8. submit fabricated, staged, unlawfully obtained, or materially altered Crash Data;
9. impersonate a person or misrepresent an affiliation;
10. use the Services unlawfully or infringe another person’s rights; or
11. interact with the App while driving or otherwise violate traffic or distracted-driving laws.

We may suspend or terminate an account for violating this section and may preserve information or report conduct where we reasonably believe the law requires or permits it.

6. User Content

6.1 Ownership

As between you and AngelDrive, you retain your rights in User Content. You own the photographs and the video and audio recordings you capture through the crash-documentation flow. Neither AngelDrive nor any Sponsoring Firm acquires ownership of them. AngelDrive receives only the limited license in Section 6.2, and a Sponsoring Firm that receives them in an evidence package handles them under its own privacy practices and professional obligations without acquiring ownership.

6.2 License

You grant us a worldwide, non-exclusive, royalty-free license to host, copy, process, transmit, display, and preserve User Content only as reasonably necessary to provide, secure, maintain, and improve the Services; include submitted items in a crash evidence package; carry out your directions; comply with law; and establish, exercise, or defend legal claims. This license ends when the content is deleted from our systems, except for copies we lawfully retain under the Privacy Policy.

We will not use User Content to target advertising, will not use User Content to train a general-purpose artificial-intelligence model without your consent, and will not license User Content to a third party for that party’s own advertising or monetization.

This restriction does not prevent us or our service providers from using selected Location Data, Driving Data, device-sensor data, and Crash Event telemetry to provide, test, validate, secure, and improve the driving-safety and crash-detection algorithms and machine-learning models used specifically for the Services. We may also share aggregated or anonymized information with our licensing partners so that they may do the same with respect to the technology they license to us. We do not use crash photographs, crash video or audio recordings, crash notes, messages to a Sponsoring Firm, Halo content, or your name, phone number, or email address to train those models. The Privacy Policy identifies the relevant categories of providers, data, purposes, retention, and controls.

6.3 Your responsibilities

You represent that you have the rights and permissions needed to submit User Content. Do not photograph, record, or upload material when doing so is unsafe, unlawful, or violates another person’s rights.

6.4 Evidence integrity and retention

Crash evidence may be stored in write-protected systems for an established retention period. During a write-protection or legal-hold period, it may not be technically or legally possible to alter or delete that evidence. Retention and deletion are governed by the Privacy Policy and applicable law; account deletion does not necessarily delete Crash Data immediately.

6.5 Member interactions

You are responsible for your interactions with other Members. We may, but are not required to, assist with safety reports or disputes.

7. Intellectual property

The Services and their software, design, text, graphics, and branding are owned by Angel Labs or its licensors and protected by law. We grant you a limited, revocable, non-exclusive, non-transferable license to use the App for personal, non-commercial purposes on devices you own or control, subject to these Terms. No other rights are granted.

Place names may include data derived from OpenStreetMap, © OpenStreetMap contributors. Third-party components remain subject to their own licenses.

8. Fees

AngelDrive is currently provided to drivers and Halo Members without charge, whether the account is sponsored through a Sponsoring Firm or is a Direct User account. You are responsible for your device, connectivity, and carrier charges. The Services use location and network functions in the background and may consume battery and cellular data.

We will not charge you or introduce a paid subscription without first presenting the price, billing frequency, renewal, cancellation, and refund terms and obtaining any consent required by law.

9. Mobile software and app-store terms

9.1 Updates

We may provide updates, and some updates may be required for the Services to continue working. We will provide reasonable notice before discontinuing a material Service where practicable.

9.2 Apple

If you obtained the App through Apple’s App Store, these Terms are between you and Angel Labs, not Apple. Apple has no obligation to provide maintenance or support. If the App fails to conform to an applicable warranty, you may notify Apple, and Apple may refund the purchase price, if any. To the maximum extent permitted by law, Apple has no other warranty obligation. Apple is not responsible for claims concerning the App or its possession or use, including product-liability, regulatory, consumer-protection, or intellectual-property claims. Apple and its subsidiaries are third-party beneficiaries of this section and may enforce it.

9.3 Google Play

If you obtained the App through Google Play, your use is also subject to the Google Play Terms of Service. Google is not a party to these Terms and has no responsibility for the App.

9.4 Export controls

You may not use or export the Services in violation of U.S. export-control or sanctions laws. You represent that you are not located in an embargoed jurisdiction and are not prohibited from receiving the Services under applicable sanctions or restricted-party rules.

10. Suspension, termination, and account deletion

10.1 By you

You may stop using the Services at any time. You may initiate account deletion through the App or at angeldrive.com/account-deletion. You may also contact privacy@angeldrive.com for assistance.

Deleting the App does not delete your account. Once an account-deletion request is authenticated and completed, collection associated with that account stops, subject to technical processing time and the exceptions described in the Privacy Policy.

10.2 By us

We may suspend or terminate access if you materially breach these Terms, pose a risk to another person or the Services, if your eligibility or Sponsoring Firm sponsorship ends, if law requires it, or if the Services are discontinued. Where practicable and lawful, we will give notice and an opportunity to retrieve portable information before a non-emergency termination.

10.3 Retained information

Account deletion does not require us to delete information that we must or are permitted to retain under applicable law, including Crash Data subject to an established retention schedule, legal hold, court order, or a need to establish or defend legal claims. We will not retain information merely because retention might someday be useful.

10.4 Effect

When the account closes, its location sharing, drive detection, and crash detection stop. Sections that by their nature should survive, including Sections 3, 6, 7, 10.3, 14.6, and 16 through 21, remain in effect.

Part B: Product and Service Terms

11. Availability and configuration

The Services depend on device permissions, hardware, operating-system behavior, power, connectivity, and third-party services. Location, drive, and crash features may require “Always” location access, motion or physical-activity access, notifications, background refresh, an installed and signed-in App, a powered device, and a data connection. Battery-saving modes and operating-system settings may suspend background operation.

If a requirement is not met, some or all Services may fail, and the App may not detect or warn you about the failure. Features labeled beta or preview are experimental and should not be relied on.

12. Location sharing and Halos

12.1 How location sharing works

With your permission, the App periodically reports your device’s location, including while the App is not on screen, and displays it to Members of your Halos. A displayed location describes where a device last reported being, not necessarily where a person is.

12.2 Halo limits and invitations

A Halo may include up to 15 Members, and an account may belong to up to 5 Halos. Invite codes expire after 14 days and may be redeemed up to 10 times. A person with a valid code may see the Halo name, inviter’s first name, and member count and may be able to join. Treat an invite code as sensitive.

Joining a Halo whose Halo Organizer has a Sponsoring Firm also associates the invited person’s AngelDrive account with that firm; joining a Halo whose Halo Organizer has none creates no firm association. Before joining, the invited person must be told the firm’s identity and that the firm may receive the information described in Sections 3.4 and 14, and must acknowledge that association and consent to contact from that firm as described in Section 3.3. A Direct User who joins such a Halo must give that affirmative acknowledgment and consent before joining, and the account then ceases to be a Direct User account. This firm association is part of the sponsored AngelDrive service and continues unless the account is reassigned or closed under an approved process.

For a user aged 13 through 17, the invitation must be a Family Halo invitation created by an adult Halo Organizer who has verified being at least 18 years old during onboarding. The Halo Organizer does not need to be the minor’s parent or legal guardian, but the minor’s account will not activate until the minor’s parent or legal guardian completes the guardian authorization described in Section 2.2. The invitation must be bound to the minor’s verified phone number, single-use, and expire after 72 hours. A standard Halo invitation cannot activate a minor account.

12.3 Joining, leaving, and removal

Members join by redeeming an invitation and accepting the applicable disclosures. A Member may leave without the Halo Organizer’s permission. A Halo Organizer may remove a Member or delete the Halo.

12.4 What Members can see

Members may see your reported location, place label, dwell time, battery percentage, sharing status, name, and mobile number. If a Saved Place is visible to the Halo, Members may also see the Place and whether a Member appears to be inside it. Driving Data is private by default and is shown to Halo Members only when trip sharing is enabled for that Halo.

A Halo Organizer may have technical controls that can change another Member’s trip-sharing setting. A Halo Organizer must not enable another Member’s trip sharing without that Member’s informed agreement. The App will show the current sharing state. A Member may turn the Member’s own trip sharing off; a later Halo Organizer change may turn it back on. Because the most recent change controls, review your sharing status regularly. This control does not apply to disclosure of Crash Data to the Sponsoring Firm under Section 14.

12.5 Minor users

For a minor account, only the parent or legal guardian who completed the authorization process may approve location monitoring or manage the minor’s sharing settings. The App will provide the minor an obvious indication while location collection or monitoring is active. Other Members must not use the Services to monitor a minor unless the minor and parent or guardian receive the notice and give the authorization required by law.

12.6 Onward disclosure

Members can take screenshots or disclose what they see. We cannot control them. Share only with people you trust. If a person is using the Services to monitor or control you, leave the Halo when it is safe, review device and account access, contact local emergency services if needed, and contact privacy@angeldrive.com for account-safety assistance.

12.7 Location limitations

Location Data may be inaccurate, stale, or absent. Causes include GPS error, tunnels, garages, buildings, weather, loss of connectivity, Wi-Fi-only operation, low or exhausted battery, airplane mode, operating-system suspension, revoked permissions, device settings, software failure, a damaged device, or a device being left behind, lost, or carried by another person.

Do not use a displayed location as the sole way to determine a person’s location or safety. If you are concerned about someone, contact the person directly and call 911 when appropriate.

12.8 Saved Places and occupancy

You may save a location such as a home, workplace, or school and define a geographic radius around it. A Saved Place can include an address or label, exact coordinates, a home association, a radius, and a visibility setting. The current App makes a new Saved Place visible to the Halo by default. Review the visibility setting before saving it.

The App may estimate whether a Member is inside a Saved Place. These occupancy results can be delayed, inaccurate, or unavailable and must not be used as the sole way to determine a person's location, safety, attendance, or conduct. Retention and deletion are described in the Privacy Policy.

13. Drive detection, Driving Data, and scores

13.1 How it works

The App uses device motion and Location Data to detect travel in a vehicle and may analyze speed against posted limits, hard braking, acceleration, cornering, phone handling, and calls while moving. It may produce overall and component scores.

13.2 Driver and passenger classification

Data may be collected whenever the device is moving in a vehicle, even if you are a passenger. The App attempts to classify driver and passenger trips and may allow you to correct a classification, but neither process is reliable. Rideshare, taxi, bus, train, motorcycle, and passenger travel may be recorded or scored incorrectly.

When you use drive detection or crash detection in a vehicle, you represent that you are the driver or that the driver knows the App is collecting location, motion, and driving-behavior information from your device and has given any permission required by law. If you do not have the driver’s permission, use the available App or device-permission controls to disable drive detection and crash detection before the trip when it is safe to do so. This section does not authorize secret or unlawful monitoring.

13.3 Score limitations

Driving scores are algorithmic estimates, not verified measurements or findings of fault. Phone movement, road conditions, incorrect map data, trip-classification errors, device placement, sensor limitations, and algorithm changes may affect them. Trips may be missed, split, merged, or truncated.

Do not use a score to assign fault, discipline a person, or make an insurance, employment, credit, housing, or other eligibility decision. We do not represent that Driving Data is accurate, complete, or admissible.

13.4 Privacy and retention

The Sponsoring Firm does not receive your Driving Data except for Crash Data associated with a detected Crash Event as described in Section 14. No law firm receives any Driving Data or Crash Data of a Direct User. Halo Members see Driving Data only when sharing is enabled. Retention is described in the Privacy Policy. Save any record you want to keep before the applicable retention period expires.

13.5 Licensed technology and product-specific models

The App incorporates technology we license from partners to detect vehicle travel, generate driving insights, and identify possible crashes. Some processing may occur on your device and selected location, motion, device, trip, driving-event, and possible-crash data may be transmitted to these licensing partners but is anonymized. We use that information to provide, troubleshoot, validate, and improve the product-specific algorithms and machine-learning features used by the Services, and we may share aggregated or anonymized information with our licensing partners so that they may do the same. The Privacy Policy explains this processing in more detail.

14. Crash detection and Sponsoring Firm alerts

14.1 Not emergency response

Crash detection does not contact emergency services, a monitoring center, your Halo, or roadside assistance. No responder is dispatched. Always call 911 after a crash or whenever injury or danger may exist.

Direct Users. For a Direct User, crash detection operates without any law firm involvement: the App may notify you and help you document the crash, and the crash record remains available to you, but no pending record is made available to any law firm, no law firm receives an alert, email, or evidence package, and no law firm will contact you. The Sponsoring Firm provisions in this Section 14 apply only to accounts that have a Sponsoring Firm.

14.2 What may happen

If the App identifies a possible Crash Event, it may notify you, report the event to AngelDrive, and create a pending record that is visible in the Sponsoring Firm portal. The pending record may be visible before you respond to or dismiss the notification. If you tap I’m safe, the event is marked confirmed and AngelDrive attempts to email the Sponsoring Firm. If you tap Not a crash, the event is dismissed and filtered from the Sponsoring Firm’s portal. A countdown expiration or a choice to call 911 currently leaves the event pending and portal-visible but does not itself trigger a Sponsoring Firm email.

14.3 Information available to the Sponsoring Firm

An initial alert may include your name and contact information, detection severity, date, general region, partial ZIP code, and the number of photographs captured. If the Sponsoring Firm obtains the evidence package, it may receive the exact crash location, a map, available on-device crash telemetry, submitted photographs, video and audio recordings, and notes, timestamps, hashes, guided-documentation records, and related chain-of-custody information. Access may be logged.

14.4 Limitations

Crash detection will miss some crashes and may report events that are not crashes. It may fail when a vehicle is moving slowly or stationary; the device is absent, unsecured, in a bag, damaged, destroyed, powered off, out of battery, offline, or suspended by the operating system; permissions are missing; connectivity is unavailable; or the algorithms or Services fail.

Even when a Crash Event is detected, a report may not reach AngelDrive or the Sponsoring Firm. Delivery depends on connectivity and system availability. Unless the App expressly confirms otherwise, do not assume that a failed report will be retried.

14.5 False positives

Sudden braking, a dropped device, rough terrain, amusement rides, and other motion may cause false alerts. When safe, review and dismiss false alerts promptly. A pending event may already have been visible to the Sponsoring Firm before dismissal, but the current workflow does not email the Sponsoring Firm unless you confirm by tapping I’m safe.

14.6 Retention

Crash Data may be retained after account deletion under the Privacy Policy’s disclosed retention schedule, including while subject to write protection, legal hold, court order, or a need to establish or defend legal claims.

15. Crash documentation and evidence

Your safety comes first. Do not photograph, record, or use the App while driving, injured, in traffic, or in danger, or instead of calling 911 or seeking medical care.

Camera and microphone. The App uses your camera and microphone only with your affirmative consent and only within the guided crash-documentation flow. When a possible Crash Event is detected, the App will ask whether you want to record video of the scene, take photographs, and complete a report. What you capture is stored on your device and is not transmitted to AngelDrive unless you separately and affirmatively agree to submit it. AngelDrive never records audio, video, or images automatically or in the background.

The Services may timestamp, geotag, hash, and store submitted evidence in write-protected storage. These features can help document integrity but do not guarantee authenticity, completeness, chain of custody, or admissibility. A court or other decision-maker determines evidentiary weight and admissibility.

Do not fabricate, stage, materially alter, or misdescribe evidence. You remain responsible for the accuracy and lawfulness of your submissions.

Part C: Risk, Liability, and Disputes

16. Disclaimers and assumption of risk

16.1 No reliance for emergency or safety-critical decisions

AngelDrive is an aid. You assume the ordinary risks of relying on a mobile application that depends on sensors, networks, third parties, and user-controlled settings. We do not guarantee that a crash will be detected, an alert delivered, a location current, Driving Data correct, a loss prevented, or a person found or helped.

16.2 No warranties

To the maximum extent permitted by law, the Services are provided “as is” and “as available.” We disclaim implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant uninterrupted, timely, secure, or error-free operation or that defects will be corrected. These disclaimers do not override an express promise in these Terms or the Privacy Policy or a right that applicable law does not permit us to waive.

16.3 No professional advice

The Services do not provide legal, medical, insurance, or other professional advice.

16.4 Third parties

To the maximum extent permitted by law, we are not responsible for the independent acts or omissions of a Sponsoring Firm, Member, emergency responder, medical provider, carrier, device or operating-system provider, app store, or other third party.

17. Limitation of liability

17.1 Excluded damages

To the maximum extent permitted by law, Angel Labs and its affiliates, officers, directors, employees, agents, suppliers, and licensors will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or loss of profits, revenue, goodwill, or data, arising from the Services or these Terms, regardless of the legal theory and whether advised of the possibility.

17.2 Liability cap

To the maximum extent permitted by law, the total aggregate liability of Angel Labs and the parties listed in Section 17.1 arising from the Services or these Terms will not exceed the greater of: (a) the amount you paid Angel Labs for the Services during the 12 months before the event giving rise to the claim; or (b) $1,000.

17.3 Carve-outs

Nothing in these Terms excludes or limits liability for death or personal injury caused by our negligence; gross negligence; fraud or fraudulent misrepresentation; willful misconduct; violation of a non-waivable privacy, data-security, or consumer-protection obligation; or any other liability that applicable law does not allow us to exclude or limit.

17.4 Local law

Some jurisdictions do not allow certain warranty exclusions or liability limitations. In those jurisdictions, these provisions apply only to the maximum extent permitted.

18. Indemnification and disputes with others

To the extent permitted by law, you will indemnify and hold harmless Angel Labs and its affiliates, officers, directors, employees, and agents from third-party claims and reasonable costs to the extent caused by your intentional misconduct, unlawful use of the Services, material breach of these Terms, infringement of a third party’s rights, knowing submission of fabricated evidence, or knowing non-consensual monitoring of another person. This obligation does not apply to the extent a claim is caused by our negligence, misconduct, breach, or violation of law. We will give prompt notice and allow you to participate in the defense; we may not settle a claim in a way that admits your fault or imposes a non-monetary obligation on you without your consent.

AngelDrive is not responsible for resolving disputes between you and another Member or the Sponsoring Firm. Nothing in these Terms releases claims you may have directly against that Member or Sponsoring Firm.

19. Support and informal dispute resolution

Contact support@angeldrive.com first so we can try to resolve a problem. Before starting arbitration, the claimant must send a signed Notice of Dispute to legal@angeldrive.com and the mailing address in Section 21.11. The notice must identify the claimant and account, describe the claim and supporting facts, state the requested relief and any damages calculation, and include a signature.

The parties will attempt in good faith to resolve the dispute for 60 days after receipt of a complete notice. Applicable limitation periods are tolled during that period. This process does not apply to an individual small-claims action, a request for urgent injunctive relief, or a filing reasonably necessary to preserve a claim before a limitations period expires. Nothing prevents you from reporting a concern to a government agency.

20. Arbitration, class-action waiver, and jury-trial waiver

20.1 Agreement to arbitrate

Except for the matters in Section 20.2 and users who timely opt out under Section 20.10, you and Angel Labs agree that any claim arising out of or relating to these Terms or the Services will be resolved by binding individual arbitration rather than in court.

20.2 Exceptions

Either party may bring an individual claim in small-claims court. Either party may seek temporary or emergency injunctive relief in court to preserve the status quo while arbitration proceeds. A claim for public injunctive relief that applicable law does not permit to be arbitrated may proceed in court after the remaining arbitrable claims are resolved.

20.3 Provider and rules

The American Arbitration Association (AAA) will administer arbitration under its Consumer Arbitration Rules and Mediation Procedures, as amended, and the Federal Arbitration Act governs this section. If the AAA declines administration because Angel Labs failed to comply with its rules or pay required fees, you may elect to proceed in court. If the AAA is otherwise unavailable, the parties will agree on a substitute provider or a court will appoint one.

20.4 Fees

You pay only the consumer filing fee required by the AAA, subject to any available waiver. Angel Labs pays the remaining AAA administrative fees and arbitrator compensation required of a business. An arbitrator may reallocate fees only as applicable law and the AAA rules permit.

20.5 Location and format

You may choose arbitration in the federal judicial district where you reside or in Broward County, Florida. A hearing may occur by video, telephone, documents, or in person as the AAA rules permit. Angel Labs will reasonably accommodate disability-related access needs.

20.6 Arbitrator’s authority

The arbitrator may award any individual remedy available in court, subject to these Terms. The arbitrator decides issues concerning the scope and enforceability of this arbitration agreement, except that a court decides the enforceability of the class-action waiver and any issue that applicable law reserves for a court.

20.7 Class-action waiver

You and Angel Labs agree to bring claims only in an individual capacity, not as a plaintiff or class member in a class, collective, consolidated, or representative action or arbitration. The arbitrator may not combine different people’s claims without all parties’ consent. If this waiver is unenforceable for a particular claim or remedy, that claim or remedy will proceed in court after any arbitrable matters are completed, and the remainder of this section remains effective.

20.8 Jury-trial waiver

For any dispute resolved in court, you and Angel Labs waive a jury trial to the extent applicable law permits.

20.9 Written decision

The arbitrator will issue a written decision explaining the essential findings and conclusions. Judgment on the award may be entered in any court with jurisdiction.

20.10 Right to opt out

You may opt out of Sections 20.1, 20.7, and 20.8 by sending notice within 30 days after the date you first accept these Terms. Email legal@angeldrive.com or mail the notice to the address in Section 21.11. Include your name, address, account email and mobile number, and a clear statement that you opt out of arbitration. Opting out will not affect your account or any other part of these Terms.

20.11 Changes to arbitration terms

If we materially change this section after you accept it, we will ask you to accept the change. If you do not, the last version you accepted governs disputes between us.

20.12 Survival

This section survives termination of your account and these Terms.

21. General provisions

21.1 Governing law

The Federal Arbitration Act governs Section 20. Otherwise, Florida law governs these Terms without regard to conflict-of-laws rules, except that this choice does not deprive you of mandatory consumer protections of the jurisdiction where you reside.

21.2 Court venue

Where litigation is permitted, the parties consent to the state or federal courts located in Broward County, Florida. This does not prevent an individual small-claims action or deprive a consumer of a non-waivable right to sue in another court.

21.3 Changes to these Terms

We may update these Terms. We will post a new version and effective date. For a material change, we will provide advance notice and require renewed affirmative acceptance where reasonably practicable or required by law. A material change does not apply retroactively unless you expressly agree. If you do not accept a required change, you must stop using the Services and may delete your account.

21.4 Entire agreement

These Terms and the Privacy Policy are the entire agreement between you and Angel Labs concerning the Services, except for any separate written agreement between you and a Sponsoring Firm.

21.5 Severability and no waiver

If a provision is unenforceable, it will be enforced to the maximum lawful extent or severed, and the remainder will remain effective. A failure to enforce a provision is not a waiver.

21.6 Assignment

You may not assign these Terms without our consent. We may assign them in connection with a merger, acquisition, reorganization, financing, or sale of all or substantially all relevant assets, provided the assignee accepts our obligations. We will provide notice where required.

21.7 Force majeure

We are not liable for delay or failure caused by events beyond our reasonable control. This section does not excuse obligations concerning personal-information security, breach response, or other duties that applicable law does not permit us to avoid.

21.8 No agency or partnership

These Terms do not create a partnership, joint venture, employment, fiduciary, or agency relationship between you and Angel Labs or between Angel Labs and a Sponsoring Firm.

21.9 Third-party beneficiaries

Except for Apple under Section 9.2 and the protected parties expressly identified in Sections 17 and 18, these Terms do not create third-party beneficiary rights.

21.10 Accessibility

If you need these Terms or support in an accessible format, contact support@angeldrive.com. We will provide reasonable assistance.

21.11 Notices and contact information

Legal notices to Angel Labs must be sent to legal@angeldrive.com and by mail to:

Support: support@angeldrive.com
Legal: legal@angeldrive.com
Privacy: privacy@angeldrive.com

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